Standard Return Policy & Warranty
Warranty
Our no-hassle warranty covers your module for the length of time purchased with your specific product. If the repair fails anytime within that time period, we will repair the item again. In the rare occasion that the item is not repairable, we will either replace the circuit board entirely or refund the cost of the repair, at our discretion. This warranty is non-transferable and applies only to the original purchaser.
If the item has failed due to failed components or faulty workmanship, Circuit Board Medics LLC retains the right of choice to repair the item at no extra charge or offer a refund of the cost of repair initially paid to Circuit Board Medics LLC by the customer. If it is determined that the failure occurred due to external causes (i.e. faulty wiring, improper installation, failed external components, etc.), any guarantee, written or implied, will be considered null and void.
Repair Return Policy
In the event that an item is not functioning properly after repair, the customer will have the option to return it to Circuit Board Medics LLC for further testing. It is the responsibility of the customer to contact Circuit Board Medics LLC for return authorization before returning the item. Shipping fees for items being returned for testing are the responsibility of the customer.
Exchange Return Policy
We accept returns for refund within the first 45 days of purchase. If 45 days have passed since your purchase, please give us a call at 800-547-2049. In the event you need to return your module within the 45 day period Circuit Board Medics will refund the item to your original purchasing method minus a restocking fee.
Core Return Fee
*Applicable to our Exchange products only.* When you receive your refurbished module, just ship your original "core" back to us. We do not require an up front core deposit, but a core charge must be captured if a rebuildable module is not returned to Circuit Board Medics. If Circuit Board Medics does not receive your core within 15 calendar days of the ship date of your exchange unit, an additional core charge will be charged to your credit card. See your specific product for the core charge fee or contact us at 800-547-2049.
Circuit Board Medics LLC is not liable for and hereby excludes any and all indirect, incidental, special, or consequential damages related to the use of services rendered by Circuit Board Medics LLC. Due to the nature of electronics and circuit board repair, Circuit Board Medics LLC cannot guarantee components and circuitry unrelated to the specific repair of symptoms covered in the description of services.
Circuit Board Medics LLC is released of all liability, without limitation, for loss of profits, use, income, product, production, increased cost of operation, rental vehicle fees, or other loss arising in connection with the use of services rendered by Circuit Board Medics LLC. In no circumstances will Circuit Board Medics LLC be held liable or responsible for damages exceeding the total cost of repair paid to Circuit Board Medics LLC by the customer. This warranty is non-transferable and applies only to the original purchaser. This warranty is limited by the lifespan of the product or system in which it is being installed (i.e. when an automobile reaches the end of its useful life, a rebuilt instrument cluster cannot be transplanted into a replacement vehicle with continuous warranty coverage). Circuit Board Medics LLC makes no guarantee of the completeness or accuracy of the information offered for troubleshooting assistance and will not be held responsible for the improper diagnosis of components by others.