MISSION
Service With Purpose
Circuit Board Medics exists to serve others by listening to customers’ needs and responding with a sense of urgency that meets those needs through personal engagement, quality repairs, thorough testing, and clear communication. We view serving others as a privilege and will always honor our customers’ best interests. We do this by providing the best option for restoring broken circuit boards to function better than new by delivering the highest combination of quality and value. We earn total customer satisfaction by employing stunning colleagues that are passionate about making a positive impact through world-class customer support, efficient processes, cutting-edge technology, and continuous improvement of all aspects of our organization.
CULTURE
Total Customer Satisfaction
At Circuit Board Medics, teamwork is highly valued. We realize that we can take care of our customers much better when we all work together, and you can feel the effects of our teamwork from your very first interaction with us. Our passion for serving people combined with our desire to help others save money is seen throughout the products and services that we offer. We believe that you should not have to choose between quality, price, and turnaround time. Our obsession with making things better creates an environment where you do not have to choose. Simply put, we do not sell products or services that we would not purchase.
CHARACTER
Do the Right Thing
The characteristics we strive to exhibit at Circuit Board Medics include good judgement, initiative, generosity, effective communication, curiosity, innovation, courage, passion, honesty and selflessness. Quality is a natural result of these characteristics. We invest heavily in our facilities, equipment, and training to ensure top-notch results. We give special attention to protecting boards from ESD (electrostatic discharge); our technicians are expertly trained; and our facility is ISO 9001:2015 certified. We don't do these things because we have to, but because we employ the kind of people that wouldn’t sign their names to anything less. As iron sharpens iron, we continue to sharpen each other. We believe that good is the enemy of great and so we refuse to settle for just enough.
LOCATIONS
We are located in beautiful Greenville, SC, but we have customers on 6 of the 7 continents (we're still waiting on that Antarctica order). We pass along the savings that we get from our corporate FedEx account for shipping options that allow us to serve customers across the country just as quickly as we can serve customers across town.